Security, Confidentiality & NDA – Trans Infopreneur Inc.

1. Confidentiality by Default

• All client files are treated as strictly confidential.
• Access is restricted only to:
  • Assigned translators
  • Editors
  • Project managers involved in the task
• Files are never shared outside the assigned project team.

2. Non-Disclosure Agreements (NDA)

• We sign NDAs on request as part of our standard onboarding process.
• Client-specific NDA formats are accepted.
• All team members working on NDA-covered projects are internally bound by confidentiality obligations.

3. Secure File Handling

We follow secure file handling practices at all stages:

• Encrypted email attachments, when required (e.g., password-protected ZIP or PDF files)
• Secure file-sharing platforms as specified by the client (SharePoint, OneDrive, Google Drive, Dropbox, WeTransfer, SFTP)
• Restricted internal access to project folders
• No unauthorised copying or local storage of client files

4. No Use of Client Content for AI or Training

• Client files are never used for AI training.
• Client text is never reused for tool training, examples, or internal demonstrations.
• Translation Memories (TMs) created for clients remain:
  • Client-specific
  • Project-specific
  • Shared only with written approval

5. Controlled Access & Team Responsibility

• Each project is assigned only to relevant domain experts.
• Editors and translators:
  • Work only on the files assigned to them
  • Do not retain copies after project completion
• Access rights are removed once the project is closed.

6. Secure Data Storage & Retention

• Files are stored only for:
  • Active project execution
  • Short-term revision support after delivery
• Old project files can be:
  • Archived securely
  • Permanently deleted on request
• We follow client instructions for file retention or deletion.

7. GDPR-Aligned Handling (For European Clients)

While we are based in India, we follow GDPR-aligned principles for European clients:

• Lawful handling of client data
• Limited access to personal data
• Purpose-only usage
• Deletion on request
• No third-party sharing

8. Physical Office & Infrastructure Security

• Operations are carried out from our 8,000 sq. ft. production office in Bangalore, India.
• Controlled office access.
• Dedicated workstations for production staff.
• No public access to production areas.

9. What This Means for Agencies

By working with us, agencies gain:

• Full NDA-ready collaboration
• Secure handling of legal, medical, patent, and technical files
• Protection against data leakage
• Assurance that client material is not reused, resold, or repurposed
• GDPR-aligned working principles for European data